[Amanda]

Hi,

Sorry for the troubles. Please update your VX to v2.3 firmware. It is the lastest version VX firmware.
Please download it from below link:
https://mega.nz/#!w7IhHA4R

And if it need key, please try to check below key:
!OS6T67cBz_VnUBIf-9so9UqHvrB6uLcf1af7U7RrV-Y

Please do the firmware upgrade under Windows XP OS, and do power supply VX by DC adapter.
If you still have problem, please mail me([email protected]). Thanks.