January 18, 2019 at 5:20 pm
#28893
Zhao YitianKeymaster
Please try:
1. Use Xkey Plus to update the firmware of Xkey Air.
2. Use Xkey Plus to update the Bluetooth firmware of Xkey Air (on Bluetooth tab).
3. Do “reset to factory”.
4. Check your PT, if in MIDI OUT list you can see Xkey Air, please unselect it to avoid the MIDI loop issue.