I’ve been thinking about this for a few days now, trying to cope with the difficulties of banking. It’s not just about transactions; it’s about the whole experience.
You see, it all started when I decided to open a savings account with Citibank last year. At first everything seemed to be going smoothly. But over time, I began to notice certain inconsistencies in their services. There were unexpected fees, customer support responses seemed robotic, and the online platform seemed archaic compared to others on the market. This made me wonder: Am I missing something?