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I just noticed that the black keys on my xKey Air 25 are getting quite a few scratches even under normal use. Is this something everyone is experiencing?
Would you please take a photo to show how deep the scratches are? We did not have this kind of report before.
Can you clean up it?
No they are scratches. They can’t be cleaned up. I tried.
Sorry, we have no idea about this. We did not get other similar reports before, so please contact the dealer you bought for warranty support directly.