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  • February 11, 2016 at 7:33 pm #27819
    brbuchanan
    Participant

    Yes, the red comes on when powered on and the green comes on when charging but goes off when charged.
    But no blue light.I can get it to work with the usb cord but does not even recognize bluetooth.
    Have updated firmware several times keeps telling me after update each time your firmware is the latest
    version.

    February 12, 2016 at 5:28 am #27821
    Zhao Yitian
    Keymaster

    It seems your Xkey Air Bluetooth part has some problem, please send us an email with your order information, product serial number, and your country, we will try to arrange the replacement for you asap.

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