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  • December 2, 2017 at 5:30 am #28604
    skyscrapersax
    Participant

    A key is stuck in the “down” position on my 37 note X key air. It still moves a little, but not the full travel. It still works. Is it possible to fix this myself? I just contacted support, but I’d rather not have to send it in. The store I bought from (B&H Photo in NYC) does not offer any support.

    Thanks,

    – Jeff Newton

    December 2, 2017 at 9:36 am #28609
    Zhao Yitian
    Keymaster

    Hi Jeff,
    I replied your email about this issue.
    Please contact our US distributor to get support, they are in San Diego and will be close to your destination.
    Thanks! 🙂

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