I have had very bud luck with my 2 xKey keyboards, specifically with the physical micro USB connection on both of them (and yes, I am using the provided cable). It seems that the connecting port just isn’t very sturdy. My xKey 37 Air no longer powers up and my xKey 25 USB only powers up if I hold the cable a specific way. Both of these keyboards are out of warranty (one is just over 2 years old and the other is probably more than 5 years old).
Is it a common issue for these connectors to go bad? Has the physical connection been updated in recent models ? I really like these keyboards and would consider replacing one or both of them if the sturdiness has been improved.
David
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