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  • March 27, 2018 at 11:00 pm #28715
    l2lr
    Participant

    I just bought a Xkey Air 37. It’s great but one of the keys is making a strange noise, like if there was some rubbing somewhere. It’s super annoying.
    Here is a video: https://www.dropbox.com/s/h2v7k7p3miw51c4/IMG_2973.MOV?dl=0
    Is there anything I can do by myself to solve it?

    March 28, 2018 at 5:12 am #28716
    Zhao Yitian
    Keymaster

    Hi l2lr, sorry for the problem. You can try to disassemble the key and reassemble it again, but this should be very careful otherwise the internal parts may be broken during the disassembling. If you really want, please send an email to [email protected], we will send you the instruction document. Or you can contact our distributor to get warranty support directly.

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