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  • #27811
    CME Admin
    Keymaster

    Feel free to ask your questions, suggest new features or improvements! We’re happy to discuss.

    #27856
    SteveOnKeys
    Member

    Hi, I just unboxed my new Xkey Air 37 and updated the firmware — it’s beautiful, by the way. I followed the instructions for connecting the keyboard to my iMac using the Audio MIDI Setup app. When I double-click the big Bluetooth icon, I get the following message:

    “MIDI over Bluetooth is not supported
    This Mac does not support Bluetooth LE.”

    I don’t see anything in your specs or product documentation specifying hardware requirements. I own an iMac from 2010 running the latest version of Yosemite. Did I just miss the information somewhere or is there a particular minimum model of computer I need to have to use this wirelessly?

    Thanks,
    Steve

    #27857
    Zhao Yitian
    Keymaster

    Hi Steve,

    Thanks for your message.
    In Indiegogo campaign, we mentioned iMac from 2012 has Bluetooth 4.0 hardware feature inside. But it is not a big problem, you can buy any Bluetooth 4.0 USB adapter from the market to add this feature in your iMac. Hope you enjoy your Xkey Air 37 soon.

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