[CME Admin]

Feel free to ask your questions, suggest new features or improvements! We’re happy to discuss.

[SteveOnKeys]

Hi, I just unboxed my new Xkey Air 37 and updated the firmware — it’s beautiful, by the way. I followed the instructions for connecting the keyboard to my iMac using the Audio MIDI Setup app. When I double-click the big Bluetooth icon, I get the following message:

“MIDI over Bluetooth is not supported
This Mac does not support Bluetooth LE.”

I don’t see anything in your specs or product documentation specifying hardware requirements. I own an iMac from 2010 running the latest version of Yosemite. Did I just miss the information somewhere or is there a particular minimum model of computer I need to have to use this wirelessly?

Thanks,
Steve

[Zhao Yitian]

Hi Steve,

Thanks for your message.
In Indiegogo campaign, we mentioned iMac from 2012 has Bluetooth 4.0 hardware feature inside. But it is not a big problem, you can buy any Bluetooth 4.0 USB adapter from the market to add this feature in your iMac. Hope you enjoy your Xkey Air 37 soon.

[Author]

Posts