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  • #32346

    Hi all, I hope someone can help me with this.

    I have a xKey Air 37, it is working fine. But I have not used it for awhile since I moved and had it in a box for over a year.
    Recently I found the xKey Air and connected it to my computer. Everything works through USB connection and Bluetooth (red light and blue light work), but for some reason it does not charge. The green light doesn’t come on. As soon as I unplug the cable from my computer, the power and connection is lost.

    Anyone can shed some light into what’s happening to my unit? It is fully functional other than it doesn’t charge or hold charge.



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